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Ressource 2
Targeting Profitable Customers,
de Malcolm McDonald, Ian Dunbar, Macmillan P. (17 juin 1998), 400 pages 2nd Ed édition
Ressource 1
Competitor Targeting : Winning the Battle for Market and Customer Share,
de Ian H. Gordon, John Wiley & Sons (janvier 2001), 320 pages
Ressource 4
How to Produce Successful Advertising : A Guide to Strategy, Planning and Targeting, de A. D. Farbey Kogan Page (avril 2002), 200 pages 3rd edition
Ressource 3
Future Marketing : Targeting Seniors, Boomers, and Generations X and Y,
de Joe Marconi, McGraw-Hill Companies (septembre 2000), 256 pages.
Ressources
Ressource 6
Kotler & Keller, Marketing management,
14th ed, pp 234-261
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